Frequently Asked Questions
Buy Back Range
Device Condition Definitions
We buy any electronic devices, ranging from laptops, phones and iPads.
Kindly contact us if your device is not listed on our website.
Account
Please click on the "My Account" at the top of our Home page.
You will be prompted to enter your email address and Password.
Please click on the "My Account" at the top of our Home page.
and simply go to Edit your Details
OR
click here
Enter the e-mail address associated with your registered account, then click Submit. We'll email you, where you can easily create a new password.
Simply clicking onto "My Account" at the header of our website.
Log in with your registered Email Address and Password.
We always send our customer updates if we are able to, but sometimes we might miss them.
Please check your spam or Junk folders, and contact us if you still do not receive them.
Alternatively, you are also able to log in to your account online and check your status.
All the information we ask for, when you place your order is essential for us to process your order and keep you upto date.
We do not sell, rent or otherwise pass on any of your details to other parties.
Posting
Expired orders will need to be resubmitted
Simply log in to My Account > create new Sell Order.
Our system will send you an email notification once we have received your device.
It should take approximately 2-6 business days to be delivered to us. With remote regional areas, parcels can typically take up to 7 - 10 business days to arrive.
*If you are in a rush to receive your payment, kindly select the express post option. Please note, we do not cover any additional cost inccured from the express post.
Payment
You will be notified by email, at each stage of the process.
Alternatively, you are able to receive updates and payment status anytime by logging into your account online.
please contact our Customer Support Team by email or phone.
support@Trading Phone.com.au
or
1300 771 330
What Model
You can find out your device model, through the model number printed on the back of the device.
If you are still unsure with the model number, you can email us at info@manmadecycle.com.au , our friendly staff is always ready to assist you
Cloud Locks
- Log into icloud.com/find with Apple ID and password
- Select device from “All Devices†drop down and select your device (top, centre of screen)
- Device pop up box will appear.
- Click “Remove from Account “
- confirm by clicking “Removeâ€
- Tap Settings > [your name], then scroll down.
- Tap any device name to view that device's information
- Scroll down and Tap [ Remove from Account ]
- Log into https://myaccount.google.com with your Google email address and password.
- “Under Sign In & Security >†On left of screen - click on “Device Activity And Notificationsâ€.
- On the right of the screen click “Recent security events†and click on “REVIEW DEVICESâ€
- You will now see all devices linked to your Google account.
- Click on every single device which you want to remove (inc. the one mentioned above) and select REMOVE under account access.
iPhone Model Comparison
and go to this great website iunlocker.net
Other Questions
If any product or products turn out to have been reported lost or stolen,
we will not process payment or return the device to you, and the device will be returned to the rightful owner or to the local police station.
No payment will be made and the device will not be returned.
If the condition of the device received does not match the cosmetic condition selected in the order, we will offer you a revised price.
We will return your device for free, if you are unhappy with the revised price.
All devices are plugged into Mass Data Erasing software.
Even before we start to Grade and test your device(s).
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.